GHs Technical Support Agent

Athens, Attiki, Greece · GHs Technical Operations · GHSTSA_01.2017

Description

The purpose of the Technical Support Agent is to provide assistance to our clients regarding VLTs technical queries. The specific role aims to address incoming trouble tickets based on established technical manuals, to provide efficient resolution and escalate to 3rd level support accordingly, ensuring that all KPIs and SLAs are successfully met.

The GHs Technical Support Agent more specifically:




Requirements

Benefits

The company offers excellent career opportunities and a competitive compensation package, based on the qualifications of the candidate.

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